Since Tapco’s founding by Tom Pepin in 1971, we have built our business on the idea that friendly and dependable quality service should be provided to Kansans with a continual commitment to their needs. Our success is thanks to our employees, who always place the needs of our customers at the forefront of their consideration. Our sole goal is to provide friendly, dependable, and quality service for our customers.
Everything we do here is a team effort. Every Tapco employee is expected to do his or her job well. It’s our total commitment to our customers that makes the difference.
It’s even written into our corporate philosophy. Today, more than 40 years later, Tom’s vision continues to live on in Tapco employees. We demand that all Tapco employees have ethical integrity, have a desire for seeking solutions, and honest communication to solve problems. We are committed to your company’s success as much as our own, and we are absolutely committed to providing whatever assistance is required to meet our shared commitment to excellence.
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We have been doing business with Tapco for over 10 years now. Tapco has always been reliable and consistently delivered quality products with exceptional customer service. I have recommended Tapco to everyone I know that is in a position to need their services. When we need special deliveries they come through no questions asked. Tapco is a top notch organization and have always been there when we needed them. I wish all our vendors were as easy to work with as Tapco.
With nearly thirty years of working with vendors and service providers it often takes a lot to impress me. When TAPCO approached me prior to moving into a new facility I immediately felt at ease with their hands on but low pressure approach. From our initial dialogue to obtaining samples to putting together a program that has utility, safety and value TAPCO made the process easy and seamless. We’ve even been able to replicate and upgrade some existing logo product so it complements our new facility and color scheme. My work life would be much easier and hassle-free if more of my vendors had service levels like TAPCO’s.
Tapco has been exceptional for our business. Our building is cleaner because of of the floor mats – I had no idea! I am out of the business of washing our towels and aprons which is huge for me. It gives me time to do the things I did not realize I was not doing to grow my business because I was just trying to get ready for tomorrow. … Not only is it benefiting our company but it has improved our quality of life. Every interaction we have had with Tapco has been positive. They are very responsive to our needs, quick to service us when we have special requests and always professional.